The thoroughly disgusting CEO of United Airlines sent an email to his employees praising them for brutally beating a 69 year old passenger who had paid good money to fly United to get home. The poor guy was punched in the mouth and then dragged out of his seat by airport/airline thugs who then dragged him down the center aisle and out the door. If you haven't seen the video, you should. There is no justification for what United did. If the money they offered wasn't enough to get 4 people to take the deal, then United needed to offer more money and a better deal. Beating the crap out of a paying passenger and then dragging him off the plane was as cinematically toxic as wandering through the wreckage of a downed passenger plane and capturing all the details on video for all prospective passengers to watch before boarding.